from 10:00 to 21:00 seven days a week

Privacy Policy

User Agreement of the website newbalance.pl.ua


This User Agreement (hereinafter referred to as the "Agreement") is a legally binding document between you (hereinafter referred to as the "User") and the administration of the website newbalance.pl.ua (hereinafter referred to as the "Online Store"). All terms of this Agreement govern the use of the Online Store and the purchase of goods on our website.


  1. Acceptance of the terms of the Agreement By using the website newbalance.pl.ua, the User confirms that he/she has read the terms of this Agreement, accepts them and undertakes to comply with the specified rules.

  2. Registration and personal data To place an order on the website, the User may be asked to provide personal data, including name, contact details and delivery address. The User guarantees that he/she provides accurate information and undertakes to update the data if it changes.

  3. Order and payment The user can make a purchase of goods through the online store by adding goods to the cart and selecting a payment method. All payments are made through secure payment systems.

  4. Return of goods If the goods do not meet the requirements or have defects, the User has the right to return or exchange the goods within the limits defined by the conditions Return and exchange of goods. Details on the Return and exchange page.

  5. Obligations and Responsibilities of the Parties The online store undertakes to fulfill the User's order in accordance with the information on the website and deliver the goods within the timeframes specified by the delivery terms. The User is responsible for the correctness of the data provided for delivery.

  6. Copyright All materials presented on the site are the property of the Online Store or third parties who have granted a license for their use. Users are prohibited from copying, reproducing, distributing or modifying these materials without prior permission.

  7. Changes to the Agreement The online store reserves the right to change the terms of this Agreement at any time without prior approval from the User. Changes come into force from the moment of publication on the website.

  8. Legal liability In case of violation of the terms of this Agreement, the parties have the right to take measures in accordance with the current legislation of Ukraine.

  9. Contacts If you have any questions regarding the terms of this Agreement, you can contact us by email or via the feedback form on the website.


This Agreement is a legally binding document regulating the procedure for interaction between the User and the online store newbalance.pl.ua.


We work from 10:00 to 21:00 seven days a week

Any questions?
Contact us.